Knowledge. Experience. Trust.

Practical Information

We compile pre-safari information specific to your tailored safari.

Pre-Safari Information

We compile pre-safari information specific to your tailored safari. The documentation covers a list of preparations (passports, visa requirements, travel insurance, luggage allowances, monies, tipping guidelines etc), as well as notes on climate and clothing, a suggested list of what to pack, helpful notes on photography and finally, a booklist for general reading.

Visas

All detail pertaining to visa requirements will be noted in your personalised Pre-Safari Information. We can obtain Kenya visas on-line on behalf of our guests. It is your responsibility to ensure your passports and visas and entry requirements specific to your safari are in order.

Health

We are not qualified to give medical advice. Please refer to your general practitioner/nurse or travel health advisory/medical centre for advice on current recommendations for inoculations and medication specific to your itinerary.

www.nathnac.org/travel – The National Travel Health Network and Centre provides health information for both health professionals and travellers, UK’s National Health

www.fleetstreetclinic.com – travel health advice, UK based company

www.thehtd.org – London Hospital of Tropical Diseases, premium-cost telephone advice line

www.cdc.gov/travel – travel health advice, US based company

Financial protection

We are members of ABTOT (membership number 5324).

The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under the Package Travel, Package Holidays and Package Tours Regulations 2018 for Bushbuck Safaris Limited, and in the unlikely event of our insolvency, protection is provided for the following:

  1. non-flight packages and
  2. flight inclusive packages that commence outside of the EU, which are sold to customers outside of the EU

ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad.  Please note that bookings made outside the EU are only protected by ABTOT when purchased directly with Bushbuck Safaris Limited.

In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on +44 1702 811397 and advise you are a customer of an ABTOT protected travel company.

You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here:

https://www.legislation.gov.uk/uksi/2018/634/contents/made

British Foreign and Commonwealth Office

The FCO has a worldwide network of embassies and consulates and their website gives the latest information and updates with travel advice on over 200 countries across the world including most of Africa.  www.fco.gov.uk

Back-up on safari

Our service does not stop with your departure. Behind the scenes we track your movements to ensure you are receiving the very best service on your safari. In the unlikely event that you have any difficulties whilst you are away, we provide full emergency back-up through local representatives on the ground. Contacts are given in your final itinerary.

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